Presentation Details

The Fourth International Conference on Knowledge, Culture and Change in Organisations

Development of Usability Heuristics for Content Creation in Online Course Management Systems

Gabriele Meiselwitz, Jonathan Lazar.

Usability considerations are an essential element of web design and development. A user’s successful interaction with a web site is key to increased user satisfaction and productivity and can reduce cost of web site development and maintenance (Lazar, 2001, p. 220). Many initiatives promote the use of heuristics to encourage a higher level of usability (National Cancer Institute Office for Communication, 2003; U.S. Department of Labor, 2003). Usability issues become important in education due to the large presence of online course material . A large number of instructors in the educational community now use online resources for learning environments and presentation of course content. Focusing on usability issues can assist instructors in enhancing the online learning experience for the student. This paper discusses the role of usability heuristics in online course management systems and proposes eight usability guidelines for creating online course content in online course management systems.


Gabriele Meiselwitz  (United States)
Visiting Asst. Professor
Computer and Information Sciences
Towson University

Jonathan Lazar  (United States)

Department of Computer and Information Sciences
Towson University

  • Usability
  • Heuristics
  • Online Learning Management Systems

(Virtual Presentation, English)