Presentation Details

The Fourth International Conference on Knowledge, Culture and Change in Organisations

Developing a Culture of Innovation: A Workshop in Communication Climate

Charles Beck.

By developing a supportive climate, an organization can create a culture of innovation so important to success. Current economic conditions require businesses to use the creative skills of employees to become more competitive in the market. However, understanding the nature of creativity provides merely a first step. To encourage a culture of innovation, a business must develop a supportive climate where members feel free to contribute. Six dichotomies distinguish a supportive from a defensive climate. Supportive climates come from a focus on description, problem orientation, spontaneity, empathy, equality, and provisionalism. Workshop participants learn the dichotomies that distinguish the supportive-defensive environments, learn to identify the supportive and defensive patterns, and learn how to create alternatives to defensiveness.


Charles Beck  (United States)
Associate Professor
College of Business
University of Colorado at Colorado Springs

Chuck Beck is an associate professor of management and communication. A former aircraft maintenance officer, he taught at the Air Force and Naval Academies, and at the AF Institute of Technology. He previously directed CU’s MS in Technical Communication. Prentice-Hall published his book Managerial Communication: Bridging Theory and Practice.

  • Communication
  • Climate
  • Defensive Environment
  • Defensiveness
  • Innovation
  • Supportive Environment

(60 min. Workshop, English)