Presentation Details

The Fourth International Conference on Knowledge, Culture and Change in Organisations

Knowledge Management: Challenges Across Nations

Dr Deborah Blackman, Graeme Smith.

This paper builds upon work undertaken by the authors, which developed an organisational model of the social interactions affecting knowledge management outcomes within organisations moving from public to private sectors. This model of ‘Social Architecture’ is used as a base framework for considering the challenges in place to develop effective knowledge management systems for co-operative nations.

The problems of the location of knowledge, the ability to share (as well as the willingness), the difficulties of time frames and the issues of power (particularly as they are related to differences in types of equity) are all discussed within a framework that reframes communication in terms of learning processes and assess the impacts of this. The argument is made that whilst much information is being shared, the knowledge that makes such information useful must also be transferred or the new, desired outcomes will not emerge. In order to share such knowledge lessons can be learned from current knowledge management models such as SECI in order to ensure that a range of knowledge development behaviours emerge supported by an appropriate social framework.


Dr Deborah Blackman  (Australia)
Senior Lecturer
School of Management
University of Western Sydney

Deborah Blackman is a Senior Lecturer in Organisational Studies at the University of Western Sydney. Current research explores how the relationships between philosophy and management can inform organisations. Other research interests include Organisational Learning and Knowledge, Social Architecture and the potentially limiting aspects of Mental Models.

Graeme Smith  (United Kingdom)
Service Improvement Manager
Sales and Market Development
Ordnance Survey

My current project is to create and manage an environment for productive imagination, creativity, and innovation. Where, imagination is the capacity to bring into mind new concepts; creativity is the application of imagination to the exploration of the problem of developing original ideas that add value; and where innovation is the process of putting new ideas into action. My role is to define the processes and cultural requirements for introducing planned and sustained continuous change in the workplace; acting as a change and knowledge management consultant to help others to innovate at an operational level in the front office of the organisation.

  • Knowledge Management
  • Social Architecture
  • Equity
  • Global
  • Intelligent Nations

(30 min. Conference Paper, English)