Presentation Details

The Fourth International Conference on Knowledge, Culture and Change in Organisations

Contrasts in Individual and Group Reflection in Classrooms as Organisation: Implications for Group and Organisational Learning

Liz Creese, Georgina Caillard.

While management educators have agreed on the importance of reflective practice for student managers, the emphasis has tended to be on individual rather than group knowledge and learning. This paper seeks to reduce this gap by presenting an example of a management course in which students are required to undertake both individual and group reflection. Introduction to Organisational Behaviour is a first year undergraduate course in the Bachelor of Business degree at RMIT University in Melbourne, Australia. In an attempt to deepen the student learning, the course was redesigned using the ‘classroom as organisation’ model, based upon Kolb’s experiential learning cycle. The paper is based on the authors’ observations and reflections as managers and assessors of the student organisations over two years. Of note is the contrast in individual and group ability to reflect. Individually, students seem able to reflect, at least in writing, on the behaviour of self and others. However, such ability does not seem to translate collectively into group reflection. Student syndicates, responsible for the reflection role in the class, seem to shy away from expressing thoughts, feelings and especially process issues, even in the presence of the teacher as facilitator: written reflections tend to be descriptive. Even when valuable feedback is able to be given ‘live’ or in writing, the organisations appear unwilling or unable to translate that into improvements in practice.


Liz Creese  (United States)
Lecturer in Management
School of Management, Faculty of Business
RMIT University

Liz Creese and Georgina Caillard have redesigned Organisation Behaviour (OB) using the classroom learning as organisation model for delivery fully online and mixed mode delivery in RMIT’s City campus, Bairnsdale and Vietnam. In 2003 Liz won RMIT’s Scholarship of Teaching award for her research in this area.

Georgina Caillard  (Australia)

RMIT University

  • Individual and group reflection on practice
  • Deep experiential learning
  • Classrooms as organisations,
  • Organisation Behaviour

(Virtual Presentation, English)