Presentation Details

The Fourth International Conference on Knowledge, Culture and Change in Organisations

Connecting the Dots

Hayes Helen.

This paper describes the drivers for a knowledge strategy, the expected benefits and the development of the framework to suit the organisational environment. The development of the plan and the processes that were adopted to obtain alignment to the organisation's vision and goals and to ensure that engagement by members of the university was achieved. Some of the barriers to achieving an agreed plan are discussed as well as major issues that were identified as part of the process.

The presentation will discuss the scope of the plan and future stages identified, gaps that need to be filled and consequential work required to ensure implementation and replanning is achieved.

Principles, policies and practices as well as management and cultural issues will be discussed including how these are being addressed in a university environment.


Hayes Helen  (United Kingdom)
Vice Principal Knowledge Management and Librarian to the University
Information Services Group
The University of Edinburgh

  • Knowledge Strategy

(30 min. Conference Paper, English)